comment 0

RPM 81 Review

Here’s my quarterly RPM review post giving some details and thoughts about the 2019 Q1 release, RPM 81. I’ll start with my general thoughts for the release, and if you’re interested in a track-by-track breakdown, keep on reading. General thoughts…

Professional Development – 2019 – Week 3

Dates covered: January 14-20, 2019 (week 3 of 52) Business Customer Surveys Are No Substitute for Actually Talking to Customers (via Harvard Business Review) The logistically simple approach to understanding customers is surveys; however, the quantity doesn’t match the quality…