This is the fifth post in a multi-part series where I share the highlights of the sections/subsections of the book How to Win Friends & Influence People by Dale Carnegie.
Six Ways to Make People Like You
Principle 2: Smile
- People that smile tend to manage, teach, and sell more effectively and to raise happier children.
- There’s far more information in a smile than a frown; that’s why encouragement is a more effective teaching device than punishment.
“A man without a smiling face must not open a shop.” — Chinese proverb
“Nobody needs a smile so much as the one who has none to give. So get used to smiling heart-warming smiles, and you will spread sunshine in a sometimes dreary world.” — Lawrence Lovasik
Remember that a person’s name is, to that person, the sweetest and most important sound in any language.